Optimise your IT

Simplify your IT to be more responsive, remove dependencies and reduce costs with Avocado’s automation, performance management, operational intelligence, DevOps and security solutions.

Start optimising today!

Avocado makes IT optimisation simple, so you can consistently deliver great customer experiences.

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Automation

By automating the routine, day-to-day IT tasks you can free up your teams’ time to work on what matters – innovation. With Avocado’s automation solutions you will simplify your IT and supercharge your productivity with:

  • the ability to deliver your applications faster
  • streamline and simplify fast infrastructure provisioning
  • integrated automation across your infrastructure, networks, containers, the cloud and DevOps tools.

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Application Performance Management

Our innovative, world-class application performance monitoring and user experience monitoring solutions help you deliver the best possible customer experiences.

Detect and diagnose problems in real time with application performance monitoring. Drill down to offending code for quick resolutions. Integrate with CI/CD solutions to automatically check performance in your build pipeline, before you ever get to production.

See deep inside enterprise applications like SAP, Oracle, Exchange and Citrix with network monitoring. Powerful, real-time analytics deliver unparalleled insight into performance and availability so you can detect and resolve problems as they happen.

Analyse customer behaviour and assess their satisfaction in real-time with customer experience management. Compare the what, when, why and how for every visit to identify user patterns quickly, anticipate trends and act fast.

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DevOps

In many organisations the IT Development (Dev) and Operations (Ops) teams operate in silos – with the Dev team developing new features then handing the code to the Ops team to deploy and manage. These silos lead to bottlenecks, slower deployment cycles, larger, more frequent errors, and less innovation.

DevOps replaces these traditional methods, continuously delivering smaller, more stable releases in shorter timeframes. DevOps is more than utilising a collection of tools, it is a fundamental change in how organisations function.

Talk to us about how Avocado consultants can work with you to:

  1. understand the DevOps maturity level in your organisation,
  2. develop a strategy and road map for you to reach your goals, and
  3. implement the right principles and tools.

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Operational intelligence

In our fast-changing world, disruptive technologies are appearing constantly. Gone are the days of being reactive or even proactive, we need to be predictive.

We need to understand what is going to affect our customer experience. What is going to make our customer satisfaction remain the highest that it can be.

Gartner says “By 2017, 89% of marketers expect customer experience to be their primary differentiator” and Forrester “Customer experience leaders grow revenue faster than CX laggards, drive higher brand preference, and can charge more for their products”.

In the age of the customer – organisations need to be predictive and use real-time data to stay ahead of their competitors.

All websites, communications, networking and complex IT infrastructure generate enormous streams of machine data every second of every day. This data is in unpredictable formats that are difficult to process and analyse by traditional methods or in a timely manner.

Avocado’s operational intelligence solutions can transform your machine-generated data into valuable insight, helping your organisation deliver better customer experiences and become more productive, profitable, competitive and secure.

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Security

Avocado can provide security insights and services to maximise your investment and strengthen your security position. We can help identify flaws and vulnerabilities that may lead to unauthorised access to systems, sensitive data and confidential information.

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By the year 2020 customer experience will overtake price and product as the key brand differentiator.

Source: Walker

Our technology partners

Dynatrace
Splunk
AWS Partner
Ansible by Red Hat
Puppet Labs

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